Resources & FAQ

New Clients Start Here
1. I’m new. How do I get started?
Start by booking a consultation or a service at fhhairstudios.net. If you are not sure what to choose, book a consultation first so we can review your hair, discuss your goals, and create the right plan for you.
2. Do I need a consultation before booking?
You can usually book routine styling services directly. However, you will typically need a consultation and approval first for major color changes, color corrections, chemical services such as relaxers or blonding, extensions, custom wigs, or hair-loss services. This step protects your hair and ensures we reserve the appropriate amount of time.
3. What should I do before my appointment?
Review the prep instructions in your service description. Unless cleansing or detangling is included, arrive with your hair in the requested condition. Please remove old styles, glue, tape, thread, beads, or extensions unless removal is part of your booked service. Extra prep work may require an added fee or rescheduling if there is not enough time.
4. How do deposits and payments work?
Some services require a nonrefundable booking retainer to reserve your time. This retainer can be moved once if you change your appointment at least 48 hours in advance. Late changes or no-shows forfeit the retainer. The remaining balance is due at the end of your service. Note that prices may adjust based on hair length, density, and condition.
5. What is your cancellation and late policy?
Cancel at least 48 hours before your appointment to move your retainer once. Changes made after this window, including same-day cancellations and no-shows, will forfeit the retainer and may require full prepayment for future bookings. A $15 fee is added for every 10 minutes late. If you are over 20 minutes late, the service may be shortened or rescheduled.
6. Do you work with my hair type and concerns?
Yes. FHhair Studios serves all hair types and textures, including coily, curly, wavy, and straight hair, as well as clients seeking extensions, wigs, or hair-loss solutions. If you are unsure of your needs, book a consultation so we can assess your scalp and recommend the best plan.
7. Can Echo (the digital assistant) help me choose a service?
Yes. Open the chat on fhhairstudios.net and tell Echo your status, your desired look, and your hair history. Echo can suggest where to start and send you to the correct booking page. Your appointment is officially confirmed only after you complete the booking process and receive a confirmation notice.